1. What products do you sell?

We specialize in a wide range of cute, quirky, and unique items, including:

• Cute accessories (such as Dishwear, phone cases, and bags)

• Super cute stickers

• Fun and whimsical home decor

• Trendy clothing and apparel for all ages

• Gifts and novelty items

2. How do I place an order?

Placing an order is easy! Just follow these steps:

1. Browse through our online store and add items to your cart.

2. When you're ready to checkout, click on the shopping cart icon in the top right corner.

3. Review your order and proceed to the checkout page.

4. Enter your shipping information and payment details.

5. Confirm your order, and you'll receive an email confirmation shortly after!

3. Do you ship internationally?

Unfortunately we do not ship internationally.

4. How long will it take to receive my order?

Order processing typically takes 1-3 business days. Once shipped, delivery times vary based on your location:

• Domestic (USA): 3-7 business days

You will receive a tracking number once your order has been shipped so you can monitor its progress.

5. Can I change or cancel my order after placing it?

Once your order is placed, it is processed immediately to ensure quick fulfillment. Unfortunately, we are unable to make changes or cancel orders once they’ve been confirmed. If you notice any errors with your order, please contact us as soon as possible, and we'll do our best to assist you.

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7. Do you offer gift cards?

Unfortunately we do not offer gift cards at this time.

8. Do you offer discounts or promotions?

We frequently offer discounts and promotions, including seasonal sales and special offers. Be sure to follow us on social media to stay updated on the latest deals and discounts.

9. Is my payment information secure?

Yes! Your payment information is processed securely using industry-standard encryption. We do not store your credit card details, and all transactions are handled by trusted payment processors.

10. How do I track my order?

Once your order has shipped, we will send you an email with tracking information. You can use this tracking number to check the status of your delivery on the carrier's website.

11. What should I do if my item is damaged or defective?

We strive to provide high-quality products, but if your item arrives damaged or defective, please contact us at [Your email] within 7 days of receiving your order. Be sure to include your order number and photos of the damaged product so we can resolve the issue as quickly as possible.

12. How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team by:

• Email: Soopscute@gmail.com

  We aim to respond to all inquiries within 1-2 business days.

13. Do you offer wholesale or bulk purchases?

No, Unfortunately we do not offer wholesale or bulk purchases. If you are interested in purchasing in larger quantities, please reach out to us at Soopscute@gmail.com with details about your business and order needs.

14. Can I change my shipping address after placing my order?

If you need to change your shipping address, please contact us immediately at Soopscute@gmail.com with your order number. We will do our best to accommodate the change if the order has not yet been shipped.

Still have questions? Feel free to reach out to us directly via our email at Soopscute@gmail.com. We're here to help!